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the journal

please read before booking an appointment

All bookings require a 50% deposit to be paid at the time of booking, this will be deducted from your appointment on the day. Group bookings will require full payment at the time of booking. Appointments cancelled within 24 hours of your booking will result in loss of your deposit. If you cancel within 6 hours of your appointment, or fail to attend your appointment, you will be liable for 100% of the appointment fee, which will need to be paid on the day. If you no-show / fail to attend, you may be refused service in future, or, have to pay 100% of your booking fees in advance. If you cancel your appointment with sufficient notice, your deposit will be saved as a credit on your client card for later use. Please note we can not issue deposit refunds in any case.

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